NOW HIRING: OPERATIONS MANAGER

NOW HIRING

Position Title:    OPERATIONS MANAGER

Reports to:       Director of Finance and Administration

Job Location:     563 Artisan Lane, Bowen Island, BC (Artisan Square)

Hours:  Full time, Monday to Friday, 9:00 to 5:00

Salary Range:    $61,000 - $68,000

 

JOB SUMMARY

Reporting to the Director, Finance + Operations, the Operations Manager is responsible for operationalizing and coordinating the activities and responsibilities of the company’s production and shipping unit, including overseeing and supervising the Studio and Production Leads. The Manager, Operations ensures the smooth and efficient operations of shipping and production, overseeing inventory, and distribution. This position coordinates closely with the Directors ensuring seamless client experience, leading communication and support to online customers, and supporting relationships with wholesale/hospitality clients. Internally, the Manager, Operations ensures the studio environment is suitable for productive and efficient work, overseeing and tracking inventory and production and coordinating the staffing of the Shop.

 

ABOUT SANGRE DE FRUTA BOTANICAL

Founded by Allison Audrey Weldon, Sangre de Fruta Botanical is a company that promotes lasting health and wellness. Using plant-based products, Sangre de Fruta produces exquisite botanicals through thoughtfully sourced and handcrafted products. We are a company that has grown our brand significantly in the past five years and are now visible in exclusive hotels and locations across North America.

 

DUTIES & RESPONSIBILITIES

Production

×        Work with internal and external suppliers and staff to coordinate high-quality production of goods for distribution

×        Develop standard operational and working practices

×        Implement quality assurance measures and oversee production schedules, identifying efficiencies that do not compromise quality

×        Work with Production team to oversee daily production schedule to ensure compliance with formulations, quality and production standards, safety regulations and efficient operations

×        Work with Production Lead to establish priorities and sequences for manufacturing of our products based on production schedules to meet targets for shipments. 

×        Research and source new packaging and botanical ingredients for existing and new products

×        Support Production Lead to complete onboarding of new production hires and ensure team member training is complete for all aspects of each role 

×        Works with Sales team to forecast production needs

  

Distribution

×        Track inventory for shipment and for production, ensuring the company has the resources and goods to ensure timely fulfillments of orders.

×        Oversee and coordinate the distribution of goods, working with external suppliers and shippers to transport goods in a timely and efficient manner

×       Coordinating with the sales and production team to process and fulfill all orders

×        Foster customer relations through product education in-shop and via email

 

Human Resources Management

×        Manage Production Lead and Studio Lead, as well as the Production + Studio team, completing the hiring, onboarding, and performance development of employees

×        Develop and oversee the Production and Studio and Shop schedules

×        Complete annual performance reviews, identifying opportunities for professional development and/or additional training

×        Support workplace culture, ensuring a positive and productive work environment

×        Support compliance with health and safety expectations, policies and practices.

 

QUALIFICATIONS & SKILLS

×        High school diploma, supported by ongoing professional development, or equivalent combination of experience and education 

×        Minimum 3-5 years of recent related experience 

×        Experience in staff supervision, project management and production

×        Proficient in the use of word processing, databases, spreadsheets, email 

×        Proven diplomacy, tact, empathy and understanding of sensitive / confidential issues

×        Satisfactory completion of a criminal records check 

×        Ability to lift or move boxes up to 50 LBS

 

Please email your resume and cover letter to careers@sangredefruta.com with ‘OPERATIONS MANAGER’ in the subject line. We look forward to hearing from you!